← Pharmacy Weight Loss Milford Haven

Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Milford Haven | GPhC No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with UK GDPR and applicable data protection legislation.

1. Who We Are

Pharmacy Weight Loss Milford Haven is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Milford Haven and across the UK. We act as the data controller for any personal information you provide to us.

2. Data We Collect

We collect the following categories of personal data when you use our services:

Personal details: Full name, date of birth, address, email address, and phone number.

Health information: Medical history, current medications, weight, BMI, and any other clinical information necessary for us to safely provide weight loss consultations and dispense medication.

Payment information: Payment card details processed securely through our payment provider. We do not store full card details on our systems.

Technical data: IP address, browser type, pages visited, and cookies when you use our website.

3. How We Use Your Data

We use your personal and health data to:

Process your consultation and enable our pharmacist to safely review and approve your treatment. Once your consultation is approved by our pharmacist, we aim to dispatch your medication within 1 working day.

Dispense and deliver appropriate weight loss medication and related products.

Maintain accurate clinical and dispensing records as required by GPhC regulations and pharmaceutical law.

Communicate with you regarding your order, treatment, or follow-up consultations.

Comply with our legal and regulatory obligations as a registered pharmacy.

Our lawful bases for processing include the performance of a contract, legal obligation, and the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our site.

Essential cookies are required for the website to function correctly and cannot be disabled.

Analytical cookies help us understand website traffic and improve our services. These are only placed with your consent.

You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie consent tool. Disabling non-essential cookies will not affect your ability to use our services.

5. Sharing Your Data With Third Parties

We do not sell your personal data. We may share your information only where necessary and with appropriate safeguards in place, including:

Delivery partners who fulfil the physical dispatch of your medication.

Payment processors who handle secure transactions on our behalf.

Healthcare professionals involved in your care, where clinically appropriate or required.

Regulatory and legal authorities including the GPhC, NHS bodies, or law enforcement where we are legally required to do so.

All third parties are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years from the date of last treatment in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain robust data security standards.

8. Your Data Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and in certain circumstances request deletion of your data. You may also object to or restrict how we process your information, and request a portable copy of your data where applicable.

To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Pharmacy Weight Loss Milford Haven

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.